The Melting Pot Needs to Cool Off…

… and be a bit kinder, gentler and more open.

I haven’t written for a long time, but I was chided last night at a school event by a former student who wants me to get off my butt and start having something to say again. He was very kind and the discussion challenged me to pull together some of my thoughts on where we are as a nation right now. This space is usually a personal development and management focused one. But I feel a need to address what I am seeing in the United States right now in terms of how we treat immigrants. Continue reading

Getting the Most Out of School

Or “how not to waste a lot of time and money!”

I see lots of people starting academic programs, both at the undergraduate and graduate levels. One of the biggest predictors of successful outcomes from my perspective is how pro-active and exploratory the student is. How much drive do they have to learn and try things out?

As someone who still jokes about “not having picked a major”, I get not knowing exactly what you want to do. We’re all on a journey. What I don’t get is not trying to figure it out when you have an all you can eat buffet of academic, alumni and social opportunities to connect and explore.

The “harsh” reality
The reality is that we’re in a tough economy. Things are improving and at my school hiring has picked up significantly, but this is at the business school. These students have explicitly indicated and trained for professional jobs. I hear about and see evidence of how much tougher it is in other places without a career center and without training in some of the ‘hard skills’ (like accounting, modeling, process flows, marketing etc.) that companies desire. 

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Creative and Critical Thinking at B-Schools

Here’s an interesting piece from the NYT’s regarding some innovations in b-school curriculum. (Thanks to Kyle for the link).

I’m encouraged by what many schools (particularly Rotman and Stanford) are doing to encourage both divergent and integrative thinking. I often feel our curriculum gets very functionally anchored and students struggle to pull broader concepts together as they move through school when most subject matter has been relatively functionally specific.

I feel that there aren’t “marketing” problems or “finance” problems. There are business problems that require diverse expertise and perspectives to arrive at the best solutions. Our CSOM Enterprise programs help us deliver situations that force students to do this. It’s interesting to see how some other schools are adressing the same issues.

Michael Sandel's "Justice"

Michael Sandel is a renowned Harvard professor who teaches a class titled “Justice”. Its subject matter is ethical decisions and challenging students’ mental models. (ie: actually challenging people to think.) His class has been recorded in a high production value setting by WGBH in Boston and is now available online at

It’s interesting and thought provoking material and the episodes come with suggested readings to go with them. I always appreciate excellent teaching and would encourage you to take a look at the site, even if you don’t have the time to watch all 12 episodes.

Do business schools need to change?

The Sunday 3/15 New York Times had an interesting article entitled “Is It Time to Retrain B-Schools?” Given the long list of MBAs running now bankrupt or dysfunctional organizations and their collective impact on the economy, the article asks experts to comment on whether schools are really doing their job. Essentially asking, “what purpose do they serve?”

Ideas such as a formal code of conduct  for business professionals (like in accounting – that worked out well for Arthur Andersen!) are batted around. Much of the critique focuses on overemphasizing training for technical skills rather than for “judgment”. It is observed that at many schools, ethics is treated as a separate subject rather than something woven through the entire curriculum.

Frankly, I think there are normal generational shifts that drive some of the behaviors described. Graduates reflect their times as much or more as they do their institutions. The current millenial students I teach are quite idealistic and focused on social responsibility. Sometimes to a fault (eg: even a non-profit doing good needs to economically viable).

Our curriculum here at the Carlson School really tries to weave in ethics and CSR from freshman year. As one example, our introductory management course spends as much time on ethics and corporate social responsibility as it does on strategy. We have lively debates over Friedman’s view on shareholder supremecy contrasted with stakeholder theory. Additionally, in my Consulting Enterprise program we try to always model best practices in ethical behavior. A minor, but common “slippery slope” type ethical dilemma is how you represent yourself when doing research.  Clients will occasionally ask us to represent ourselves as students working on a class project.  Clearly this isn’t ethical when we are working on behalf of a client, so we simply won’t do it.

My feeling is that it’s important to develop in our students a sense of judgment, rather than try to “teach” them ethics.  I often comment to my students that many phenomena (like politics) simply are. They exist. If you don’t like politics, then don’t join organizations. If you’re in one then you’ll be dealing with people’s goals, drives and motivations. Having said that, there are “good” politics and “bad” politics. The first advances important agendas and builds things for some common good. The latter aggrandizes personal fiefdoms and enriches its practioners at others’ expense.

I also think it’s a bit much to blame b-schools when the broader culture is so overtly corrupt. I’m no apologist for senior execs who took ridiculous compensation or the boards who overpaid them. It’s unconscionable for publicly taded organizations in my opinion. However, any politician casting a stone is absurd. Republicans, Democrats, legislators, regulators…everyone was in on it. Money flowed freely all over keeping the wheels of commerce turning. To expect an individual executive to stand against the entire system is a lot to ask. That would be a noble person. You can’t expect large numbers of people to do the right thing when there is huge upsayde and little or no downside to unethical behavior.

I think the best we can do as institutions is challenge students to confront these realities and begin to think through where they stand while giving them some tools to frame their thinking.  In the end, they won’t know what they’ll really do until posed with an actual moral dilemma.